Frequently Asked Questions
Q. What area does Tiny Diva Princess Party service? St Paul, Minneapolis and the surrounding metro area. Special arrangements required for parties over 50 miles.
Q. Where are the parties held?
A.We will bring the celebration to your location: home, party room, park or event center!
Q. Do you have an event location we can host our party at?
A.Tiny Diva Princess Party has closed our "Events!" Location in Eagan, MN as the space was too small for our guests party requests. We have enjoyed serving our clients at a special party location and look forward to opening a bigger event venue in the future. For now Tiny Diva Princess Party's event packages are created to work in any location from home, party room, or staged events.
Q. Is there a travel fee?
A. There is a .50 per mile travel charge round trip per Enchanted Character. Please use Google maps or Mapquest to determine rate from 55044. We will confirm rate prior to the party date.
Q. What age does Tiny Diva Princess Party offer parties for?
A. Most of our parties are designed for girls ages 3 to 16 but welcome children of all ages! We do BFF Spa Parties & Diva Parties, for girls 10-18. We ask that there be 1 on 1 supervision for each child under three.
Q. Is there a minimum/maximum attendance?
A. Yes, please be sure to read through our party package details to learn more. Our Craft Parties have a maximum of 10 children per Hostess. For larger Craft Parties of 15 or more we require a minimum of 2 Hostesses; Please call us for a quote and how we can best supply your party. For our guests interested in our 60 Minute Original Character Appearances there is an unlimited guest list!
Q. What happens if a guest arrives late?
A. Our parties are based on a schedule, the parties work best when all guest arrive on time. Please indicate to your guest to arrive promptly. Guests coming late may join the party at whatever point it has progressed to. This is necessary in order to provide the least amount of disruption to the party.
Q. What is the fee for additional guests?
A. We charge $10 per additional child for our craft parties. Our parties are meant to accommodate for the maximum number of guests as described in the party package information. For every additional half hour the party carries over will incur a $50 fee added to your party balance.
Q. Can parents of guest stay for the party?
A. Yes! If there is ample room without interference we welcome an audience. We ask that there be 1 on 1 supervision for each child under three.
Q. What form of payment do you accept?
A. We have a nonrefundable $50 deposit fee that goes towards your party's supply costs and will reserve your party date, time, and Cast Member. We now have 3 deposit payment options: (1) Pay over the phone while finishing your booking process with us, (2) make your payment on our Book Now! page using the PayPal button, or (3) you may send a check back with your event invoice. If you chose to send a check deposit with your invoice to reserve your party, we will confirm receipt of your payment via phone and send an e-mail with your updated invoice. Please contact us within 3-5 days of payment mailed if you haven't gotten a confirmation of monies received. ALL party balances must be paid by the Monday prior to your event. Your Final Balance can be paid over the phone using our Square system or by check to the address listed on your invoice. Please note that Tiny Diva Princess Party does not keep private credit/debit card information on file; you will need to speak with your party representative to make your final payment prior to your scheduled event.
Q. How do I reserve a party date?
A. NEW!! You can now book your event Online! For more information about our Online Booking process please visit our Book Now! page. If computer's aren't your thing, you can always call us to reserve your party date. Parties are booked on a first come, first serve basis. Once you have selected a party date and time, a deposit of $50 is required to secure the reservation, the deposit is applied to your final party balance.
Q. Are your party hostesses allowed to accept gratuity?
A. Yes, if Tiny Diva Princess Party has provided you with service up to your expectations, gratuity is greatly appreciated by our staff. Standard gratuity is 10-15%. If you should go over the maximum amount of 10 guest, a standard 15% gratuity will be added to your final party balance.
Q. What days are available for parties?
A. Currently, we are scheduling parties 4 to 12 weeks in advance. To accommodate weekday parties plan to schedule at least 6 weeks out. Dates listed on our home page are open for Online Booking. If you wish to schedule an event for further out please give us a call or send us an email.
Q. What happens if I have to cancel or reschedule my party?
A. In the event you have to cancel our service for any reason, party deposits are non- refundable. If you have a scheduling conflict and/or illness that prevents you from having the party, we will work with you to reschedule your party within 30 days.
Q. What happens if there is inclement weather or illness?
A. In the case of inclement weather or illness of Tiny Diva Party Hostess. We reserve the right to reschedule your party. When/If this should happen, we will gladly work with you to pick a new date and time for your event within 30 days. Snow emergency days will be rescheduled asap and have priority over other bookings, we will work with you to make sure this is still her best party ever!!
- Please remain with the party
- Please provide full guest list at least 2 weeks prior to the party
Please provide a safe, clean and smoke free environment for activities
Please be sure that pets are kept clear from the party area
Please leave us some space to park in your driveway or in front of your home where we will not be blocked in.
Please provide a safe and clear walk way for our entertainers. Many of our actresses wear high heels and we would like to avoid any dangers of them falling on ice or slipping in the snow.
Please be sure no food or drinks are brought out during the Tiny Diva portion of the party
Please provide us with feedback on how to improve our services
We LOVE referrals!!!
Our White Glove Policy...
Because our Princess Party hosts require high end wardrobes to create their character, we ask that no food or beverages be served during the Princess Party portion of your event. This will help avoid any accidents on your carpets & furniture as well!
We recommend having your favorite babysitter assist!
Snow Emergency Policy...
Tiny Diva's is located in Minnesota and recognizes that some days of the year we just don't have fabulous weather.
In the event of a snow emergency Tiny Diva's reserves the right to reschedule your party as soon as possible within the next 30 days of the original party date. There is no extra fee included in the rescheduled date.